Combine Wins Mendix Development Project


Combine launches SAP BCM rapid deployment solution

Combine is launching rapid deployment SAP BCM Business Communications Management solution delivery in the UK. Ideally suited to SAP users with a SAP CRM platform , SAP BCM provides a rapid deployment multichannel IP contact centre platform. This SAP software is one of the undiscovered gems in the SAP enterprise platform. It is comprehensive powerful and flexible. SAP BCM can be run standalone or with integration to SAP CRM, Out Of The Box and provides with SAP native integration to CRM and the back office ERP.
SAP BCM is the perfect partner for SAP CRM, which is why SAP acquired and further developed the product in 2008. SAP BCM rapid deployment can be live in four to six weeks. An implementation can be a single channel to compliment an existing solution or as a part of a large migration to upgrade or replace a legacy contact centre infrastructure. SAP BCM can utilise existing voice gateway infrastructure and connect to existing legacy contact centre platforms and PABX systems with SIPP or H* protocols and is massively scalable and resilient. Customers includes SAP ag themselves, telecoms operators, banks, broadcasters and many others. SAP BCM is considerably cheaper as a simple license than any competitive enterprise contact centre platforms and requires massively less consulting support to implement and integrate to SAP CRM. Combine provides experience from multiple SAP BCM implementations across Europe. Combine uses an Agile Scrum based framework for rapid implementation of SAP solutions. Combine can delivery a SAP BCM proof of concept or pilot implementation so that the business user can fully understand the opportunities and flexibility that SAP BCM offers.

Combine Solutions

SAP ERP Enterprise Solutions
SAP application enhancements, effective SAP upgrades utiltising smartShift code remediation and functional testing tools, and agile quality controlled application development solutions from blended teams

Combine SME

SAP Business All-in-One solutions
Industry specific turn key SAP ERP solution implementations for SME's utilising SAP Best Practice template solutions for rapid low cost implementation.

Combine Contact Centre and CRM

SAP Customer Contact Centre solutions
SAP BCM Unified Communication platform integrated to your CRM
SAP CRM solution implementation, upgrades, BI and CTI, Hosted or On Premise solutions

Combine Resource

Operating in the UK, European, Middle Eastern and South African markets. Offering knowledgeable contract and permanent resource placement for ERP CRM EAI and other enterprise apps.